With the present email we would like to thank you at Pathway for exceeding yourselves in order to complete the clam shell installation on our two expansion joints in a highly professional and timely manner, a task which at first, due to time frame constraints and manpower limitations , seemed  extremely difficult to accomplish . Please forward our appreciation also to your on site specialist.

During a period as critical as a plant outage, it is extremely important to have the required materials and services in a time sensitive manner in order to prevent extending the time the plant is not producing product. We wish to extend our sincere thanks to you and your service team who worked diligently to get the Expansion joints fabricated that were required during this time.  Their extra effort helped to ensure the successful completion of a very important Plant Turnaround.

Thank you for your cooperation and support from your Quality / Production teams in making it through the testing of forty-eight dampers in two days. I look forward to working with you again in the future. Your over-all quality is excellent and made my job easy.      

I would like to express our appreciation to your company and dedicated staff who were instrumental in providing technical support, engineering, and fabrication to reverse engineer and fabricate two expansion joints critical to the operations of our facility. The staff worked over time and even out performed earlier schedule commitments.

All members of the team were extremely compliant with safety requirements, keeping the work neat and safe. This was a lot of work to get done in a short time frame. It was evident the entire time they were on site that safety was always of the utmost consideration.

I would like to express our appreciation to your company and dedicated staff who were instrumental in providing technical support, engineering, and fabrication to reverse engineer and fabricate two expansion joints critical to the operations of our facility. Your District Manager made a site visit to inspect the existing expansion joints to start the process of recreating new joints fabricated by another company no longer in business. The Proposal Team expedited the proposal, production drawings, and coordinated delivery. Sales & Operations coordinated drawings and production at New Braunfels, and later helped expedite repairs in record time to one unit damaged during installation. The staff worked over time and even out performed earlier schedule commitments.

The bellows are stunning, and you guys did an awesome job with the shipping. Hopefully our paths cross again soon in the future!  Thank you for sharing your quality craftsmanship with us.